Privacy policy.

Effective Date: July 30, 2025

At The Play Patch, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

When you visit our website or interact with The Play Patch, we may collect the following information:

  • Personal Information: Name, email address, phone number, child’s name and age, billing information, and any information you voluntarily provide via contact forms or booking.

  • Payment Information: Payment details are securely processed via our third-party payment processor. We do not store full credit card information on our servers.

  • Technical Data: IP address, browser type, device information, pages visited, and time spent on the site (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Respond to inquiries and customer service requests

  • Send class confirmations, event reminders, or updates

  • Personalize your experience with The Play Patch

  • Improve our website and services

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We respect your privacy. We do not sell, rent, or trade your personal information. We only share your information with:

  • Trusted service providers (e.g., payment processors, email platforms) who assist in our operations and are bound to protect your data

  • Legal authorities if required by law, regulation, or legal process

4. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to:

  • Understand how visitors interact with our site

  • Improve site performance and functionality

  • Store user preferences

You may choose to disable cookies through your browser settings, although this may affect the functionality of our site.

5. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Withdraw consent to receive marketing emails at any time by clicking "unsubscribe" at the bottom of our emails

To exercise any of these rights, contact us at info@theplaypatch.com.

6. Data Security

We use industry-standard safeguards to protect your information, including encryption and secure third-party platforms. While no system is 100% secure, we take appropriate steps to protect your data.

7. Children’s Privacy

The Play Patch is designed for young children, but our website is intended for use by adults (parents or caregivers). We do not knowingly collect personal information from children under 13. If we become aware that a child has submitted personal information, we will promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., cake vendors or partners). We are not responsible for the privacy practices or content of these sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of any revised policy.

10. Contact Us

Have questions about your privacy or this policy? Reach out anytime:

The Play Patch
Email: info@playpatchtx.com
Phone: +1 (541) 645-4793
Location: Boerne, Texas